Kudzu Losses & Invoices
From: Gail P Barton (gpbarton) (gpbartonmemphis.edu)
Date: Mon, 7 Dec 2015 07:08:09 -0800 (PST)
Dear ASERL partners, using the Lanter Kudzu Courier,

It is the time of year that books, never received, either going to or returning 
from the Lender or Borrower, are assessed and invoices prepared. We have a 
great number of books that simply vanished through the shared courier system  
and no doubt, many of you have as well.

In light of this very concerning situation, I am interested in what other Kudzu 
Libraries plan to do as it relates to invoicing. Are we inclined to make the 
claim for the many books lost through Lanter/Kudzu and invoice the remaining 
amount to the Borrower? Or are any libraries inclined to 'forgive' the loss to 
the Borrowing library in this case?

Thanks in advance for thoughts and feedback. You may contact me 'off list' or 
call to discuss this further.
Gail

Gail Perkins Barton 
Assistant Professor / Interlibrary Loan Librarian 
Collection Management
gpbarton [at] memphis.edu 
901.678.8223 | memphis.edu

The University of Memphis 
126 Ned R. McWherter Library 
Memphis, TN 38152 

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