Kudzu-Ops Mailing List: Re: Kudzu Losses & Invoices

[John Burger (jburger]

Gail:  This is the first I have heard of a U-Memphis' great number of books 
vanishing.  Can you provide a number (even a rough estimate) of how many books 
have been lost?  

Others:  Is this a problem for other libraries, too?  

We should be reporting any and all lost items ASAP to the courier when the loss 
occurs.  This is the whole reason we launched the tracking system in September.


--jeb

John Burger, Executive Director
Association of Southeastern Research Libraries
   ASERL
   c/o Georgia State University Library - Administration Suite LS7
   100 Decatur Street SE
   Atlanta, GA 30303-3202

   Telephone:  404-413-2896

Follow ASERL on Facebook:  http://on.fb.me/Ziuz2a 
Find me on Twitter:  https://twitter.com/ASERLJEB  

-----Original Message-----
From: Kudzu-Ops [mailto:kudzu-ops-bounces+jburger=aserl.org [at] 
aserl-lists.org] On Behalf Of Gail P Barton (gpbarton)
Sent: Monday, December 07, 2015 10:08 AM
To: John Burger
Cc: kudzu-ops [at] aserl-lists.org
Subject: [kudzu-ops] Kudzu Losses & Invoices

Dear ASERL partners, using the Lanter Kudzu Courier,

It is the time of year that books, never received, either going to or returning 
from the Lender or Borrower, are assessed and invoices prepared. We have a 
great number of books that simply vanished through the shared courier system  
and no doubt, many of you have as well.

In light of this very concerning situation, I am interested in what other Kudzu 
Libraries plan to do as it relates to invoicing. Are we inclined to make the 
claim for the many books lost through Lanter/Kudzu and invoice the remaining 
amount to the Borrower? Or are any libraries inclined to 'forgive' the loss to 
the Borrowing library in this case?

Thanks in advance for thoughts and feedback. You may contact me 'off list' or 
call to discuss this further.
Gail

Gail Perkins Barton
Assistant Professor / Interlibrary Loan Librarian Collection Management 
gpbarton [at] memphis.edu
901.678.8223 | memphis.edu

The University of Memphis
126 Ned R. McWherter Library
Memphis, TN 38152
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