Kudzu-Ops Mailing List: Re: Bags Returned in error...what to do?

[Gail P Barton (gpbarton) (gpbarton]

Hello, all,

 

Occasionally, a bag we ship out, destined for elsewhere, returns to us…like a big LOOP. Last week, it happened 3x and now once this week. We have just been setting it back out for pickup but are willing to do differently if needed.

 

Thank you,

Gail

 

From: John Burger [mailto:jburger [at] aserl.org]
Sent: Monday, April 18, 2016 12:11 PM
To: Gail P Barton (gpbarton)
Cc: Kudzu Courier Users List (kudzu-courier [at] aserl-lists.org); kudzu-ops [at] aserl-lists.org; Tom Vaughan; Mike Cooney; Mason Parker
Subject: Re: Bags Returned in error...what to do?

 

Gail:  I'm copying Lanter reps on this so they can advise. 

 

Do we know why the bag was returned to you (the sender), or did it just show up back at your library, without explanation?

 

--jeb

 

Sent from my contraption. Apologies for any typos...

On Apr 18, 2016, at 9:48 AM, Gail P Barton (gpbarton) <gpbarton [at] memphis.edu> wrote:

Good morning,

 

When a KUDZU delivery returns to us in error, how is it best handled?

 

Start it again from the very beginning as if it had never left?

Or simply put it back out for delivery without any further documentation?

 

Thanks for assistance and guidance.

 

Gail

 

Gail Perkins Barton, BA, MLIS
Assistant Professor / Interlibrary Loan Librarian
Collection Management / Interim Chair

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