Kudzu-Ops Mailing List: Re: Bags Returned in error...what to do?

[John Burger (jburger]

Gail:  I'm copying Lanter reps on this so they can advise. 

Do we know why the bag was returned to you (the sender), or did it just show up back at your library, without explanation?

--jeb

Sent from my contraption. Apologies for any typos...

On Apr 18, 2016, at 9:48 AM, Gail P Barton (gpbarton) <gpbarton [at] memphis.edu> wrote:

Good morning,

 

When a KUDZU delivery returns to us in error, how is it best handled?

 

Start it again from the very beginning as if it had never left?

Or simply put it back out for delivery without any further documentation?

 

Thanks for assistance and guidance.

 

Gail

 

Gail Perkins Barton, BA, MLIS
Assistant Professor / Interlibrary Loan Librarian
Collection Management / Interim Chair

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