aserl-accessibilityig Mailing List: Advice needed for Staff Print Disability Technology Issue

[Ruggaber, Robin Lindley (rsl6m) (robin.ruggaber]

All,
   We have an issue that I am hoping someone can help us solve. We have a staff 
member with a print disability working in cataloging. The person is using a new 
computer running Windows10 and the following software:



WorkFlows 3.7.0.0.1149 which is the most current version from Sirsi



OCLC Connexion 2.63 which is the current version



ZoomText 14.5.7.0 which we believe this is ZoomText 2020. There is a more 
current version, ZoomText 2021, which was just released this month.


ZoomText is working well for everything except when using Workflows and OCLC 
Connexion. The problems are significant delays- 30-40 seconds for an operation 
that should take far less or a complete failure of translating text to speech.


Has anyone else had similar issues and found a solution or do you use different 
software to meet a similar need? We are trying to move away from Workflows 
which is a fat client but need more functionality in the BlueCloud suite. The 
person was not having issues on a much older machine running Windows7.


Obviously we will try a new version of ZoomText when it becomes available but 
are hoping to identify an alternative solution.


Thanks much,

Robin



Robin Ruggaber
Director of Strategic Technology
Partnerships & Initiatives
University of Virginia Library