Re: LANTER/KUDZU - CREATE LABEL message when saving | <– Date –> <– Thread –> |
From: Teresa Robinson (trobinsonthrottlenet.com) | |
Date: Mon, 29 Aug 2016 06:26:21 -0700 (PDT) |
Hi Gail, Has your issue been resolved? Regards, Teresa A. Robinson QA Analyst Throttlenet, Inc. 9201 Watson Road, Suite 130 Crestwood, MO 63126 O: (314) 227-2647 F: (314) 918-1898 Help Desk: (314) 227-2628 supportteam [at] throttlenet.com Support Phone: (314) 603-8021 trobinson [at] throttlenet.com From: Eric Snow [mailto:esnow [at] lanterdeliverysystems.com]
If the software pulled down an automatic update it is possible. Eric Snow IT Project Manager 1600 Wayne Lanter Ave Madison IL Office Phone: 618-452-5300 Ext 2208 Cell Phone: 618-514-2909 From: Gail P Barton (gpbarton) [mailto:gpbarton [at] memphis.edu]
Thank you for the quick reply and suggestion, Eric.
Is the setting you mentioned in Adobe, one that would have generated a change on its own? I thought that there might have been a ‘behind the scenes’ change which
discontinued saving each label separately in the download queue. Gail Gail Perkins Barton, MLIS Assistant Professor / Interlibrary Loan Librarian
Collection Management / Interim Head of Department
From: Eric Snow [mailto:esnow [at] lanterdeliverysystems.com]
If I am not mistaken this is a setting in Adobe acrobat. You may need to have your IT folks look to see if there was an update. Eric Snow IT Project Manager 1600 Wayne Lanter Ave Madison IL Office Phone: 618-452-5300 Ext 2208 Cell Phone: 618-514-2909 From: Gail P Barton (gpbarton) [mailto:gpbarton [at] memphis.edu]
Good morning, KUDZU partners, Starting yesterday, when printing the labels, the following situation occurs. We printed about 10 shipments and each time when clicking the CREATE LABEL, the Download queue
on the computer displays and the message prompting to REPLACE THE FILE shows on the screen as below. This is very different than expected and we would like to know what might have been changed. We did have a student start processing on Monday but he assures
us that he changed nothing. In fact, it does not appear that anything could be changed at that point as far as choosing the printer. I thought about it being changed to print to Cute PDF, Adobe, or etc. The change does not seem to affect the manifest but it
is definitely a change and I want to know how to keep from replacing each label when previously they have posted sequentially in the download file. If someone on the list has any insight about this, or the Lanter development team [need their email if not included or please forward], please let me know. Thank you for a reply, Gail Gail Perkins Barton / TMA Interlibrary Loan Librarian University of Memphis 901-678-8223 or 2262 |
-
LANTER/KUDZU - CREATE LABEL message when saving Gail P Barton (gpbarton), August 26 2016
-
Re: LANTER/KUDZU - CREATE LABEL message when saving Eric Snow, August 26 2016
-
Re: LANTER/KUDZU - CREATE LABEL message when saving Gail P Barton (gpbarton), August 26 2016
- Re: LANTER/KUDZU - CREATE LABEL message when saving Eric Snow, August 26 2016
- Re: LANTER/KUDZU - CREATE LABEL message when saving Teresa Robinson, August 29 2016
-
Re: LANTER/KUDZU - CREATE LABEL message when saving Gail P Barton (gpbarton), August 26 2016
-
Re: LANTER/KUDZU - CREATE LABEL message when saving Eric Snow, August 26 2016
Results generated by Tiger Technologies Web hosting using MHonArc.