Re: Bags Returned in error...what to do? | <– Date –> <– Thread –> |
From: Gail P Barton (gpbarton) (gpbartonmemphis.edu) | |
Date: Tue, 19 Apr 2016 09:11:36 -0700 (PDT) |
Good morning, This morning, the University of Memphis received 7 bags shipped from UT Knoxville which were not requested by us.
3 bags for Vanderbilt [Nashville, TN] 4 bags for University of KY [Lexington, KY] What else is needed? And what is now to be done? Gail From: Tom Vaughan [mailto:tvaughan [at] lanterdeliverysystems.com]
Good afternoon… When this does happen, please let me know so I am able to root cause incident & ensure that those on point to forward to correct cross docks are aware of a failure and are able to put corrective action in place.
I’ll need to know origin and destination and the parcel code so I can research any scan data. I apologize for this latest service failure and will work diligently to get corrected. Thank you Tom Vaughan C – 678-221-6783 1780 Nolan Ct. Morrow, GA 30260 From: Gail P Barton (gpbarton) [mailto:gpbarton [at] memphis.edu]
Hello, all, Occasionally, a bag we ship out, destined for elsewhere, returns to us…like a big LOOP. Last week, it happened 3x and now once this week. We have just been setting it back out for pickup but are willing to do
differently if needed. Thank you, Gail From: John Burger [mailto:jburger [at] aserl.org]
Gail: I'm copying Lanter reps on this so they can advise. Do we know why the bag was returned to you (the sender), or did it just show up back at your library, without explanation? --jeb Sent from my contraption. Apologies for any typos...
|
-
Bags Returned in error...what to do? Gail P Barton (gpbarton), April 18 2016
-
Re: Bags Returned in error...what to do? John Burger, April 18 2016
-
Re: Bags Returned in error...what to do? Gail P Barton (gpbarton), April 18 2016
- Re: Bags Returned in error...what to do? Tom Vaughan, April 18 2016
- Re: Bags Returned in error...what to do? Gail P Barton (gpbarton), April 19 2016
- Re: Bags Returned in error...what to do? Tom Vaughan, April 19 2016
- Re: Bags Returned in error...what to do? Gail P Barton (gpbarton), April 19 2016
- Re: Bags Returned in error...what to do? Tom Vaughan, April 19 2016
-
Re: Bags Returned in error...what to do? Gail P Barton (gpbarton), April 18 2016
-
Re: Bags Returned in error...what to do? John Burger, April 18 2016
Results generated by Tiger Technologies Web hosting using MHonArc.