Re: FW: BTAA invitation to support e-resource evaluations
From: John Burger (jburgeraserl.org)
Date: Mon, 8 Apr 2019 04:55:18 -0700 (PDT)
FYI.  Here’s the initial response from BTAA on the responses they have gotten 
from vendors whose products have been tested for accessibility.



From: Van Rennes, Robert J <robert.vanrennes [at] btaa.org>

Sent: Friday, April 5, 2019 4:45 PM

To: Armstrong, Kimberly L <kim.armstrong [at] btaa.org>; John Burger <jburger 
[at] aserl.org>

Subject: RE: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



Hi John,

The accessibility testing done by our consortium has been well received by most 
of the vendors/publishers.  If you visit the BTAA website and review the eight 
written vendor responses to the testing, most of them start out by thanking us 
for including them in the program.  As part of the e-resource testing we also 
provide the vendor/publisher with the opportunity to speak directly with the 
individuals who reviewed their platform in the form of a one hour conference 
call. In 2018 we checked with Deque, one of the testing vendors, and they 
reported that all eight of the publishers they tested took advantage of this 
opportunity.  Gale called and personally thanked me after their conversation 
with Deque and told me their entire accessibility team was on the call and they 
were thrilled with the information they learned. They were implementing some of 
the changes immediately.  I'm told EBSCO was equally impressed and hired Deque 
to help with further improvements to their platform. However, I think the real 
impact of the testing may be revealed as we start to return to some of the 
vendors/publishers that we have already tested.  We know that some platforms 
have been upgraded and we are eager to re-test them in the coming year or two 
to actually see if improvements were made.



My sense from talking with the publishers is that most of them recognize that 
this is an important issue going forward and at some point libraries may 
consider accessibility when making purchasing decisions. For the minority that 
don't seem to be addressing these problems, it's important that we put pressure 
on them by making a collective stand to impress upon them that this is a 
significant concern to our user communities.



Thanks again for your consideration and let me know if I can answer any further 
questions.

Rob



Robert Van Rennes

Assistant Director, Library Initiatives

217-300-4744

robert.vanrennes [at] btaa.org

www.BTAA.org







--jeb



John Burger, Executive Director

Association of Southeastern Research Libraries (ASERL)

c/o Robert W. Woodruff Library

540 Asbury Circle, Suite 316

Atlanta, GA  30322



404-727-0137



https://orcid.org/0000-0002-6925-8566





-----Original Message-----
From: John Burger
Sent: Friday, April 5, 2019 11:59 AM
To: 'Lewis, Janice S' <LEWISJA [at] ecu.edu>
Cc: Email list for ASERL's Diversity & Inclusion Committee. 
<aserl-diversity-inclusion [at] aserl-lists.org>
Subject: RE: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



If I can make the timing work, I'll have another conversation with my 
counterpart at BTAA about these questions/concerns prior to the Board call on 
4/15.  I'll keep y'all posted.



This Committee will be represented on the Board -- Judy is the currently Board 
liaison to DEI, and Jan and Anne are nominees for the upcoming slate.



Thank you, all.





--jeb



John Burger, Executive Director

Association of Southeastern Research Libraries (ASERL) c/o Robert W. Woodruff 
Library

540 Asbury Circle, Suite 316

Atlanta, GA  30322



404-727-0137



https://orcid.org/0000-0002-6925-8566





-----Original Message-----

From: aserl-diversity-inclusion 
<aserl-diversity-inclusion-bounces+jburger=aserl.org [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion-bounces+jburger=aserl.org [at] 
aserl-lists.org>> On Behalf Of Lewis, Janice S

Sent: Friday, April 5, 2019 9:55 AM

To: John Burger <jburger [at] aserl.org<mailto:jburger [at] aserl.org>>

Cc: Email list for ASERL's Diversity & Inclusion Committee. 
<aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] aserl-lists.org>>

Subject: Re: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



These are great points. Let's ask BTAA how it has used the reports with 
vendors, if any changes to the e-resources have been made as a result, and how 
BTAA is tracking these changes. Several of the reports were done nearly two 
years ago, so there should be at least some information available regarding use 
and follow-up. If we bring this before the board, I think it should be for one 
year.



Jan



-----Original Message-----

From: aserl-diversity-inclusion 
<aserl-diversity-inclusion-bounces+lewisja=ecu.edu [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion-bounces+lewisja=ecu.edu [at] 
aserl-lists.org>> On Behalf Of Jeff Steely

Sent: Friday, April 5, 2019 9:37 AM

To: Lewis, Janice S <LEWISJA [at] ecu.edu<mailto:LEWISJA [at] ecu.edu>>

Cc: Email list for ASERL's Diversity & Inclusion Committee. 
<aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] aserl-lists.org>>

Subject: Re: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



CAUTION: This e-mail originated from outside ECU. Click for 
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I share Duke's concern about impact. I appreciate the expertise that Deborah's 
team brought to a review of the documents. In reading some of the reports and 
responses myself, it didn't appear that the vendors were really addressing the 
issues raised, but the reports were also pretty technical and require someone 
with expertise in access issues to assess.



I would be supportive of bringing this before the board, but would recommend 
that we limit the length of the commitment to one or two years, during which 
time we would monitor the responsiveness of vendors and decide whether our 
investment is making an impact.



Jeff





-----Original Message-----

From: aserl-diversity-inclusion 
<aserl-diversity-inclusion-bounces+jsteely=gsu.edu [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion-bounces+jsteely=gsu.edu [at] 
aserl-lists.org>> On Behalf Of John Burger

Sent: Friday, April 5, 2019 9:17 AM

To: Jeff Steely <jsteely [at] gsu.edu<mailto:jsteely [at] gsu.edu>>

Cc: Email list for ASERL's Diversity & Inclusion Committee. 
<aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] aserl-lists.org>>

Subject: Re: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



Good morning –



My apologies for forgetting that Anne Moore had submitted feedback on this as 
well.  Here’s a quick run-down of what we have received so far.

   ECU:  Supportive of ASERL joining this effort.

   UNCC:  Supportive of ASERL joining this effort.

   DUKE:  Supportive in principle, but wondering what the impact has been / 
could be.  Do these reports make any difference with the vendors?

Others??



AND:  What type of recommendation would you like to submit to the ASERL Board 
of Directors?  The next Board conference call is on April 15.



Thanks, all.



--jeb



John Burger, Executive Director

Association of Southeastern Research Libraries (ASERL) c/o Robert W. Woodruff 
Library

540 Asbury Circle, Suite 316

Atlanta, GA  30322



404-727-0137



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From: Anne Moore <Anne.Moore [at] uncc.edu<mailto:Anne.Moore [at] uncc.edu>>

Sent: Thursday, April 4, 2019 6:21 PM

To: John Burger <jburger [at] aserl.org<mailto:jburger [at] aserl.org>>

Subject: Fwd: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations



I provided my feedback. Did it not go to the list?



_______________________________________________________



Anne Cooper Moore, Ph.D | Dean

J. Murrey Atkins Library | UNC Charlotte

9201 University City Blvd. | Charlotte, NC 28223

P: 704-687-0145<tel:704-687-0145> | C: 618-964-4358<tel:618-964-4358> amoor168 
[at] uncc.edu<mailto:amoor168 [at] uncc.edu<mailto:amoor168 [at] 
uncc.edu%3cmailto:amoor168 [at] uncc.edu>> | 
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_______________________________________________________



Pronouns: she, her, hers



---------- Forwarded message ---------

From: Anne Moore <Anne.Moore [at] uncc.edu<mailto:Anne.Moore [at] 
uncc.edu<mailto:Anne.Moore [at] uncc.edu%3cmailto:Anne.Moore [at] uncc.edu>>>

Date: Wed, Mar 27, 2019 at 5:23 PM

Subject: Re: [aserl-diversity-inclusion] FW: BTAA invitation to support 
e-resource evaluations

To: John Burger <jburger [at] aserl.org<mailto:jburger [at] 
aserl.org<mailto:jburger [at] aserl.org%3cmailto:jburger [at] aserl.org>>>

Cc: Email list for ASERL's Diversity & Inclusion Committee. 
<aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] 
aserl-lists.org%3cmailto:aserl-diversity-inclusion [at] aserl-lists.org>>>



Hi,

I canvased the Library's Accessibility Committee as well as the campus' 
Disability Services staff and all were extremely interested in BTAA. We think 
it would be extremely helpful in getting resource vendors to get their products 
where they need to be for students and researchers.



Anne



_______________________________________________________



Anne Cooper Moore, Ph.D | Dean

J. Murrey Atkins Library | UNC Charlotte

9201 University City Blvd. | Charlotte, NC 28223

P: 704-687-0145<tel:704-687-0145> | C: 618-964-4358<tel:618-964-4358> amoor168 
[at] uncc.edu<mailto:amoor168 [at] uncc.edu<mailto:amoor168 [at] 
uncc.edu%3cmailto:amoor168 [at] uncc.edu>> | 
https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flibrary.uncc.edu&amp;data=02%7C01%7Cjsteely%40gsu.edu%7C2c488721579249e6dde908d6b9c9071d%7C515ad73d8d5e4169895c9789dc742a70%7C0%7C0%7C636900670393118348&amp;sdata=kDBEa6BDVhkUmA6ZC64TWZevHNdW9rtJ7nxdfTIOfGU%3D&amp;reserved=0

_______________________________________________________



Pronouns: she, her, hers





On Wed, Mar 27, 2019 at 1:00 PM John Burger <jburger [at] 
aserl.org<mailto:jburger [at] aserl.org<mailto:jburger [at] 
aserl.org%3cmailto:jburger [at] aserl.org>>> wrote:

Dear ASERL DEI Committee:



FYI -- Here's some initial feedback from East Carolina University on the 
proposal we received from BTAA to join their e-resource accessibility 
assessment process.  I welcome any other feedback you may have received from 
your subject matter experts.



Thanks.





--jeb



John Burger, Executive Director

Association of Southeastern Research Libraries (ASERL) c/o Robert W. Woodruff 
Library

540 Asbury Circle, Suite 316

Atlanta, GA  30322



404-727-0137



https://nam03.safelinks.protection.outlook.com/?url=https%3A%2F%2Forcid.org%2F0000-0002-6925-8566&amp;data=02%7C01%7Cjsteely%40gsu.edu%7C2c488721579249e6dde908d6b9c9071d%7C515ad73d8d5e4169895c9789dc742a70%7C0%7C0%7C636900670393118348&amp;sdata=tEZeeiFdcMxz8Gy7hBYtzg3%2B7qcLJogVvKc3xMiSWEg%3D&amp;reserved=0





-----Original Message-----

From: Lewis, Janice S <LEWISJA [at] ecu.edu<mailto:LEWISJA [at] 
ecu.edu<mailto:LEWISJA [at] ecu.edu%3cmailto:LEWISJA [at] ecu.edu>>>

Sent: Wednesday, March 27, 2019 10:34 AM

To: John Burger <jburger [at] aserl.org<mailto:jburger [at] 
aserl.org<mailto:jburger [at] aserl.org%3cmailto:jburger [at] aserl.org>>>

Cc: Dresselhaus, Angela <DRESSELHAUSA15 [at] ECU.EDU<mailto:DRESSELHAUSA15 [at] 
ECU.EDU<mailto:DRESSELHAUSA15 [at] ECU.EDU%3cmailto:DRESSELHAUSA15 [at] 
ECU.EDU>>>

Subject: FW: BTAA invitation to support e-resource evaluations



John,

Please see below for feedback from Angela Dresselhaus. "Phillip W." is Phillip 
White, IT Accessibility Consultant, Information Technology & Computing 
Services, ECU.



Best,



Jan



-----Original Message-----

From: Dresselhaus, Angela <DRESSELHAUSA15 [at] ECU.EDU<mailto:DRESSELHAUSA15 
[at] ECU.EDU<mailto:DRESSELHAUSA15 [at] ECU.EDU%3cmailto:DRESSELHAUSA15 [at] 
ECU.EDU>>>

Sent: Tuesday, March 26, 2019 8:29 AM

To: Lewis, Janice S <LEWISJA [at] ecu.edu<mailto:LEWISJA [at] 
ecu.edu<mailto:LEWISJA [at] ecu.edu%3cmailto:LEWISJA [at] ecu.edu>>>

Subject: RE: BTAA invitation to support e-resource evaluations



Hi Jan,



The type of reports generated by the third partying testing outfit is exactly 
what is needed to get movement from vendors.  I have experience with one vendor 
who claimed a resource was ADA compliant (it was not) at conferences.  I would 
challenge it every time, but they continued to claim otherwise. This changed 
when Phillip W. ran a complete assessment (similar to what this program does) 
and presented the findings to the vendor.  The resource is still not compliant, 
but they don't say it is at conferences.



This project could increase the pressure on vendors to make improvements.  The 
vendors have not cared when individual libraries are faced with OCR complaints 
and they have not really responded in a large-scale meaningful way to 
individual librarian efforts.  Vendors have responded when the business case 
makes sense, such as with the DRM free ebooks.



The details of the program are a bit light on the financial side.  Also, it 
doesn't look like they have explored using university staff resources to 
conduct testing.  I would be surprised if there was a lack of University talent 
in the Big Ten to conduct testing.  I wonder if they have even considered 
working with university IT staff to identify employees who could run the 
testing as a way to supplement the outsourcing.  I have not shared this with 
Phillip W., but I suspect he would love to join in as a tester.



On a final compliance note.  ECU is generally interested in taking preventative 
action to support accessible resource/services/environment.  This program could 
support that goal and perhaps there would be funding for it outside of the 
library.



Angela Dresselhaus

Head of Electronic Resources

Copyright Consultant

Joyner Library

1000 E 5th Street | Mail Stop 516

Greenville, NC 27858-4353



Office Location: Joyner 1203 |Office: 252-328-2266 | Email: dresselhausa15 [at] 
ecu.edu<mailto:dresselhausa15 [at] ecu.edu<mailto:dresselhausa15 [at] 
ecu.edu%3cmailto:dresselhausa15 [at] ecu.edu>> 
ecu.edu/website<https://nam03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fecu.edu%2Fwebsite&amp;data=02%7C01%7Cjsteely%40gsu.edu%7C2c488721579249e6dde908d6b9c9071d%7C515ad73d8d5e4169895c9789dc742a70%7C0%7C0%7C636900670393118348&amp;sdata=t6hDgZnH0PNfHBIbugmCEquihTZJLNLTCzs9YK0wH34%3D&amp;reserved=0>





-----Original Message-----

From: Lewis, Janice S

Sent: Tuesday, March 19, 2019 1:14 PM

To: Dresselhaus, Angela <DRESSELHAUSA15 [at] ECU.EDU<mailto:DRESSELHAUSA15 [at] 
ECU.EDU<mailto:DRESSELHAUSA15 [at] ECU.EDU%3cmailto:DRESSELHAUSA15 [at] 
ECU.EDU>>>

Subject: FW: BTAA invitation to support e-resource evaluations



Hi Angela,



Can you review this proposal and provide feedback regarding both our 
involvement and potential ASERL involvement, which would probably have to be 
funded by a dues increase if ASERL decided to participate as a consortium. 
Also, I mentioned to John that you're president of NASIG, so if you want to 
provide any comments in that capacity, it could also be helpful. As you can see 
below, I need the input by April 3 at the latest.



Thanks,



Jan



-----Original Message-----

From: aserl-diversity-inclusion 
<aserl-diversity-inclusion-bounces+lewisja=ecu.edu [at] 
aserl-lists.org<mailto:ecu.edu [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion-bounces+lewisja=ecu.edu [at] 
aserl-lists.org%3cmailto:ecu.edu [at] aserl-lists.org>>> On Behalf Of John 
Burger

Sent: Monday, March 18, 2019 8:45 PM

To: Lewis, Janice S <LEWISJA [at] ecu.edu<mailto:LEWISJA [at] 
ecu.edu<mailto:LEWISJA [at] ecu.edu%3cmailto:LEWISJA [at] ecu.edu>>>

Cc: kim.burhop [at] duke.edu<mailto:kim.burhop [at] duke.edu<mailto:kim.burhop 
[at] duke.edu%3cmailto:kim.burhop [at] duke.edu>>; Gerald Holmes <gvholmes [at] 
uncg.edu<mailto:gvholmes [at] uncg.edu<mailto:gvholmes [at] 
uncg.edu%3cmailto:gvholmes [at] uncg.edu>>>; Email list for ASERL's Diversity & 
Inclusion Committee. <aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] 
aserl-lists.org<mailto:aserl-diversity-inclusion [at] 
aserl-lists.org%3cmailto:aserl-diversity-inclusion [at] aserl-lists.org>>>

Subject: [aserl-diversity-inclusion] BTAA invitation to support e-resource 
evaluations



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Thanks to everyone for their participation in our conference all today.



As discussed in our call, here's the info I have from BTAA on e-resource 
evaluations.  I welcome any/all feedback you might offer after discussion with 
your Accessibility subject matter experts.  I will poll the group on April 4 to 
get a tally on whether this will be forwarded to the ASERL Board as a 
recommendation from the Deans' DEI Committee



ALSO:  I'm talking with Kim Armstrong on March 27.  I will share any new news I 
get from her about this.



Thanks much!





--jeb



John Burger, Executive Director

Association of Southeastern Research Libraries (ASERL) c/o Robert W. Woodruff 
Library

540 Asbury Circle, Suite 316

Atlanta, GA  30322



404-727-0137



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